Insights
Written for boards, finance leaders and executive teams. Every claim is sourced at the point of use.
Fell Consult — Operational
When the monthly service report says one thing and your own people say another, the report is usually the one that's wrong. Here's how that happens without anyone lying.
Fell Consult — Commercial
Most managed service contracts are negotiated once and renewed by inertia. The clauses that cost you are rarely the ones anyone read closely at signature.
Fell Consult — Risk
The email says nothing will change. Something always changes. What consolidation in the managed services market means for the businesses being managed.
Fell Consult (Strategic) × Fell Contract
Outsourcing IT is a sound decision. Outsourcing the scrutiny of IT is not — and many organisations have done the second without noticing.